ENTERPRISE SUPPORT

World-class enterprise support.

For long-term success, our team helps cover all your bases to drive innovation and strategy at any scale.
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We’re here to help your customers.

Out-of-the-box customer nurture comms.

Ensuring that your customers have the support they need as they explore business financing deployed through our CRM.

Our team of experts helps your customers when they need it, all within your platform.

Self-service support and content is paired with on-demand high-touch engagement from Lendio’s highly trained, in-house customer support team to address any questions your customers may have.

Detailed performance data.

Visit our Lendio portal to get critical insights, analytics, and data about the performance of your Embedded Lending program.

Embed Lendio’s loan marketplace with a single line of code.

Install the Lendio widget & CTA on your website with one line of code and we'll guide your team through a lightweight and simple server configuration.

Ready to learn more?

Let’s talk about how our Embedded Lending platform can help you provide your small business customers the capital they need.
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AI-driven
matching
Our sophisticated AI-driven algorithm matches customers to the right financing options.
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Pre-qual
customers
Generate interest among your customer base as a top-of-funnel strategy.
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Configurable
marketplace
Customize which lenders and product offerings appear on your platform.
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Enterprise
support
Our team helps cover all your bases to drive innovation and strategy at any scale.
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Digital
application
Seamlessly embedded within your site, skinned with your brand's look and feel.
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FAQs

How does Embedded Lending help you serve your small business customers?

SMBs need funding and are often underserved by traditional financing institutions. Recent studies show that loan approval rates for small businesses applying to large banks are only 13.8%. SMBs often don’t know where to find funding and are overwhelmed by researching solutions.

Offering Lendio Embedded Lending within your platform allows you to solve a critical need for your customers while unlocking a new revenue stream and increasing customer lifetime value.
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What kind of companies can implement Lendio’s Embedded Lending solution?

Embedded Lending has flexible implementation options to support any company with an authenticated experience that is accessed by small business owners.

Great candidates typically have a large customer population of small business owners who engage regularly with their authenticated experience.

Verticals we see high engagement from include:
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- Human capital management platforms
- Payroll platforms
- Technology providers serving small businesses
- Retail platforms serving small businesses
- Insurance, taxes, and others
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How long does Lendio’s Embedded Lending software take to implement?

Implementation, Legal, and Go-To-Market can occur within 3-12 weeks depending on requirements and approval timelines.
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How is the Embedded Lending software deployed?

Installing the Embedded Lending software requires a few simple steps. First, install the embedded lending widget with a JavaScript code snippet. Then connect to our authentication API endpoint to securely share customer data, and to pre-fill the application if desired. The last step required is to set up a CNAME record to point to Lendio’s production servers.
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How long does the loan application take?

Lendio’s embedded application takes less than 15 minutes to complete on average. The application is completely digital and self-service. Our team of experts is available to support your customers as needed through the application process.
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What types of loans are available through the Embedded Lending experience?

Currently, term loans, lines of credit, and working capital advances are available through the Embedded experience. Product offerings will continue to increase as more lenders and funders join the Embedded platform.
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Is the Embedded application customizable?

The user interface is configurable, meaning partners can easily change the fonts, colors, and graphic elements of the embedded experience to align with their brand.
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What kind of support does Lendio provide?

Embedded Lending partners receive dedicated account managers who are supported by engineering, product, and marketing resources to ensure a seamless implementation.

Ongoing support includes both informal ad-hoc consultation as well as formal quarterly reviews of product performance and recommendations for optimization.
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